It was all over the news and social media when United Airlines personnel selected passengers, who were already seated on a place, to involuntarily give up their seats to make room for traveling flight crews. To make matters worse, they also forcefully removed one passenger from that plane.
The decisions to terminate employees or reduce the size of a workforce in a layoff are never easy. There are, however, some lessons all employers can learn from the recent United Airlines incident, and with that hopefully avoid the negative publicity and potential legal liability that can result from missteps in the termination process.
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